A New iPhone From The Genius Bar

My last two posts have been about my iPhone and how I have a dead strip on it. I promise this will be my last update. It actually turned out well.

I received lots of helpful comments that gave me other options. One in particular was very helpful.  An anonymous commenter mentioned that he went to the Apple Store and they tried to fix it and then gave him a brand new one.

We happened to be near an Apple Store this past weekend so I gave it a shot. The Geniuses first tried to restore it without any luck. Then they said even though it was out of warranty they would replace it for free. Wow! I was totally shocked. Unfortunately it was not a 3G but I’m not complaining. I was trying to think of a reason why they would do this. The only one I came up with was that they could be trying to get rid of inventory. Just speculating though.

It’s experiences like this that make me really like Apple. But I often hear things that make me not like them.

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One Response to A New iPhone From The Genius Bar

  1. Jeremiah says:

    That’s awesome that they took such good care of you. I love to hear stories about businesses treating customers right. It’s a shame that more don’t value the people that keep them in business.

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